1. Glucoleader Enhance glucose monitoring system FAQs

For FAQs regarding the glucose monitoring system, please refer to the Users Manual.

2. What kind of battery do I need for my GlucoLeader Enhance meter and how long will the battery last?

Your GlucoLeader Enhance meter uses one 3.0 V lithium battery. The battery lasts approximately 1,000 tests.

3. What if my meter readings do not match the laboratory's results?

Meters and laboratory equipment may be calibrated to test and measure blood glucose in different ways and therefore give different results.

4. Lancing device FAQs

For FAQs regarding the lancing device, please refer to the Users Manual.

5. Can I use lancets more than once?

To prevent infection you should not use a sterile lancet more than once. Dispose the used lancet in a container for biohazard and sharp objects.

6. How long is the warranty on my meter and what does it cover?

The warranty on the GlucoLeader Enhance meter is 5 years. This warranty policy applies to the original purchaser of the meter. The warranty does not include the battery included with the meter. During the 5 years warranty period if the meter does not work for any reason, except in case of abuse, GL Diabetes will replace the defected meter with a new meter or equivalent product free of charge.

7. How do I update product warranty information?

You may update your product warranty information by resubmitting your information in the warranty registration section.

8. Will the temperature affect my meter reading?

The GlucoLeader Enhance meter operates at temperatures ranging from? 28ºF to 86ºF (10ºC to 30ºC).

9. Will altitude affect my meter reading? Can I use my GlucoLeader Enhance meter inside a plane?

When on a plane, flying at an altitude of 30,000 to 40,000 feet, the interior of the plane is pressurized to a barometric pressure of not more than 8,000 feet. Therefore, you can use the GlucoLeader Enhance meter inside a plane.